I Absolutely LOVE your product!
— Bill, Vancouver
 

Customer Service Form

STOP - have you lost your product and need to redownload it?? There is no need to contact customer service. If you are in eligible for upgrades, and you have your order number and/or your original email address you provided us at the time of purchase, you can download another copy of your product HERE.

How do I know if I am eligible for upgrades or to redownload my software? Customers who purchased a standard license are eligible for upgrades/redownloads for one year from the date of purchase. Customers who purchased a lifetime license are always eligible for upgrades, or to redownload the current version. For any other questions, or if you do not have the required info to download, please fill out the form below.

Your Full Name:
Product you need support for:
Product version you are currently running:
Appx. Purchase Date
Invoice Number
(looks like ###-###-###)
If you haven't already purchased, or dont have an invoice number, please leave this blank		 --
Problem/Question - please describe in as much detail as possible
Operating System and version you are running (examples: Windows XP, windows 95, Mac OS 8.3) - this is important!

WARNING! You must enter your email address correctly, or else we will not be able to contact you! This should look like USER@HOST.COM example: ted@aol.com or ejohnson@earthlink.net or whatever@somewhere.org -- this MUST be correct, or else we will not be able to find you!

Email Address
Confirm Email Address